Developers Club geek daily blog

10 rules of good form at the description of bugs

2 years, 3 months ago
Hello, my name is Natalya, I am the test engineer of the Docsvision company.
Sometimes, when I view the errors written by newcomers (and sometimes and old) testers, the hand mechanically reaches for the person. Only one thought arises in the head:



"What? What have I now read?"

On the Internet there is a lot of information THAT shall be present in bug contango. And I have decided to share with you the thoughts HOW it is necessary to write bug contango that it was clear about what you write.
First of all, I wrote it for test engineers and technical support engineers who report us the bugs sent by customers. Also my article can help to create the description of the arisen problem at the address of the user to technical support: the correct description allows to process quicker without additional questions incident.
In general it can be useful for all members of team of software development who fix the communication in bagtrekingovy system to esteem her.

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Applications in electronic document management system. Part 2: Application components – the Document. Logical structure

2 years, 4 months ago
Despite the seeming evidence of the statement "the main application component on the basis of EDMS — the document, and that it automates – its "turn", in practice appears that under the document in applications the most different entities can mean. It depends on document type and character of its "turn", i.e. life cycle of processing. Docsvision provides mechanisms for implementation of such objects. It is connected by what even for the EDMS most standard applications (for example, for automation of problems of classical office-work) we needed to model the document which is described by very difficult data structure and difficult life cycle in system. Opportunity to model such difficult entities as the document in office-work also has allowed us to gain sufficient universality in implementation of applications for document handling of the different nature. Holding the observations made in the previous article in the head, we will try to describe model of entity which we call the word "document".

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Clients of EDMS: web vs native vs hybrid

2 years, 4 months ago
Among developers of the B2C and B2B mobile applications of segments merits and demerits of alternative approaches to architecture of the client application are widely discussed – to do it on HTML, native or hybrid (the simple native client opening the built-in browser for data exchange with the server).
One of the first articles of Microsoft on this subject has been published on MSDN in 2012 and has not lost the relevance still (Choosing between a web and native experience). In this article we will consider use of hybrid option of mobile application for EDMS.

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Setting of tasks and calculation of labor costs on development of documentation in the IT company

2 years, 4 months ago
The question of how to set tasks and to evaluate labor costs of technical writers, rises almost at each webinar, the conference and meeting devoted to documentation. In what complexity? Why, unlike assessment of time spent by programmers, testers and other staff of department of development, labor costs of documentors constantly cause discussions?
I will try to explain and show how it is possible to avoid problems in this question, using task management system (as it works — I will show on the example of the Actionspace system used by us). Technical writer, Lena Tolmacheva.

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EDMS: way from simple to the difficult

2 years, 5 months ago
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Today's publication we discover series of the materials allowing to look in a new way at application of EDMS for automation of corporate business processes. Implementation of VRM-strategy by means of electronic document management system can seem tempting idea — eventually, the BPM engine is built in any modern solution. However, the interrelation of business process and the document in practice is more difficult, than it is represented in the theory. In series of articles we together with the expert Stanislav Makarov will tell about, why the adjusted automation of storage and document handling — the first step to future BPM automation. In the subsequent articles we are going to show relevance of this thought examples of real business processes, such as budgeting, contractual work or material support.

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As the large companies will organize the General center of customer service (OTsO)

2 years, 5 months ago
The modern world demands from business of fast interaction with clients. To service as much as possible users, the companies try to unload front offices, transferring document handling to back offices. For this purpose business creates the centers? shared services centers or the general centers of service where there is processing and verification of documents and data which have come from the offices interacting with clients.

The same approach to the organization of document handling is applied also by our customers. Products of ABBYY allow to implement different scenarios of document handling, thus considering features of business processes of the company. We will tell about several models of the general centers of customer service implemented by means of ABBYY FlexiCapture? solution which allows to retrieve data from the structured and unstructured documents and to save them in information systems of the companies.

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Cross-publisher of articles? what it has to be?

2 years, 7 months ago
Let's think of for what sites or social networks it would be useful to organize the cross-publication of the (or reproduction of strangers, is strict within decency, of course) articles. Cross-publication? it is generation of initial sample of article in the formats suitable for the publication on two or several resources which are not connected among themselves.

It is demanded quite often for various reasons: protection of the publication against unavailability to reading on one-two resources (because of breakdown of the server, Bang administration or the moderation period), for increase of popularity of the publication due to mass character (spam, but, of course, the conscientious and amateurish; about the unfair? slightly lower), for saving of time of the publication, for collecting the articles on any one author's resource. Big plus will be and that the base of initial samples of articles will be easy to be stored in the form of archive in copies and to recover in need of reading or repeated publications even if all other former copies have disappeared.

Undoubtedly, it is necessary for each resource in general, but anybody (or nearly anybody) for these not? bothers?, because most often the issue is resolved by method? how will take out?? or the author stores texts of articles in archive, or hopes for the checked reliability of place of the publication (the site which is not foretelling for years of the crash, Google Wave or something simpler and is more little-known). Often and articles lose relevance. Anyway, texts in any design and pictures to them in archive happens enough that not to ask question of duplication of publications.

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Overview of the new EOS for SharePoint 2013 version: design and usability

2 years, 7 months ago
Hi, Habr! We continue to study the latest version of system of the first part of article we told about new functions, changes, competitive advantages, additional options and subsystems of the program, transition from the old version to the new. Today it will be a question of changes in the interface and design, improvement of usability, and also plans for the future.


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Overview of the new EOS for SharePoint 2013 version

2 years, 7 months ago
Hi, Habr! In today's article we will tell about the new and changed EOS for SharePoint 2013 functions from the Electronic Office Systems company in section of the user and technical operation, about advantages of the new version in comparison with products of competitors, about the new and planned additional options and subsystems, about procedure of migration from old versions to EOS for SharePoint 2013, and also about the user experience of the first clients.


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Function of approval and signing of documents in EOS for SharePoint

2 years, 8 months ago
Hi, Habr! Today we want to talk about decision-making — but in psychological sense, and in the most practical, bureaucratic sense. We think, everything who worked in kompniya in which it is more than 20 employees, are familiar with reefs decision-making in them. The psychology is powerless here: the organization is larger, the more strongly in it terms of joint decision-making depend on internal regulations, the amounts making decision of speed of their reaction and extent of automation of process. In this post we want to tell how function of approval and signing of electronic documents in our EOS for SharePoint electronic document management system (EDMS) is arranged: to whom it is oriented that is and as it is configured.


The chain of approvals should not remind labyrinth without output

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